Recently a satisfied customer wrote us about their fantastic experience with Friendly Computers, Tampa.
“I must compliment you on two outstanding individuals in Tampa, FL, Victor and Dan. I had a computer problem a couple of weeks ago and placed a call to your affiliate in Tampa; Victor was the first person I talked to. He was very helpful on the phone, but of course had to set an appointment to come to my house. He was here bright and early the next morning and spent a lot of time with me and my ailing computer. Unfortunately the problem couldn’t be corrected here and Victor had to take my computer back to his shop. Victor had to erase the hard drive and reinstall my programs. Two days later I had my computer back.
Now this is where Victor really earned his stripes. He helped me reinstall some vital programs that I use to make a living. I am a freelance voice talent and use my computer with ancillary recording equipment to record commercials. Unfortunately I couldn’t get a software program called Adobe Audition to install properly. Victor jumped in and did everything conceivable to help me including calling vendors and speaking with them himself. I never could resolve the problem, but he did. I can’t tell you how much that means to me! I don’t know how many computer technicians would take the time to do that, but he did, and it put me back to work.
Unfortunately my computer malfunctioned again in just a day or two, and Victor was out here again to check it out. By the way, I’m a fair drive from Tampa. The computer again had to be returned to Victor’s shop, and two days later the verdict wasn’t good, the computer was dead or dying. Luckily Victor had saved all my important files. I now have a brand new computer; Dan drove out and spent quite a bit of time downloading my data and I’m as good as new. These two gentlemen (especially Victor) went way above and beyond what was expected. The service was fast, excellent, and professional. I will now go way out of my way to recommend Friendly Computers to friends and acquaintances. I just wanted you to know about Victor and Dan.”
Dave McElroy
Sun City Center, FL
